The Key to Healthy Employee-Employer Relationship is...

Have you heard this line lately in business corporate circles: It is only a matter of trust? The line contains
a few words but a wealth of meaning. It simply refers to the fact that without trust, the business world
would come to a standstill. It is trust that lubricates the wheels of business. Even more so, the trust that
must exist between employee and employer.

When employees fail to trust their CEO, the company will suffer in terms of transmission breakdown,
high attrition rates and wasted creativity and innovation. In the long run, it will lose out to its more
robust competitors. After all, to paraphrase Thomas Watson: The great accomplishments of man have
resulted from the transmission of ideas of enthusiasm.

The good news is that this trust deficit haunting employee and employer ties is still manageable.
A recent Blessing White survey found out that 52 percent of employees trust their top brass. The
downside is that nearly half of employees don’t trust their boss.

Top management in such a downside situation needs to urgently repair the trust fabric that binds an
organization. If not, things can get progressively worse for there has been poor understanding of the
people side of innovation.

And a little understanding is a very dangerous thing. The top management of the organization will be
unable to explain why it cannot produce innovative ideas and put them into successful operation. Here
then is the stonewall the management can break its head on and yet come no closer to any worthwhile
way forward.

If the organization cannot innovate, it is going to die. There is no other way but to comprehend the
invisible human part of the innovation process, aside from the tangible business and technical elements.

Failure to comprehend that innovation needs people is due to the hardwired preference of our brain
which rejects a change in outlook. We all know that bringing about change is difficult as we like our
brain to function on auto pilot. That’s neuroscience for you, understanding of which can lead to better
employee-employer relationship.

So what is neuroscience? It deals with the natural process of the functioning of the brain. Our brain is
designed to be driven by one of its frontal parts, basal ganglia which is governed by habits and patterns.
Consequently, it requires a great deal less energy to function than working memory.

Now if we are faced by some kind of change from our routine schedule, our prefrontal cortex will resist
the necessary shift to working memory. When we come to realize that it is working memory which is
capable of adjusting to change, we can fully appreciate the effort needed to overcome hardwired habits.

Meeting change head on is possible then if top management comes out of its comfort zone and starts
using working memory. It will then restore the trust quotient in employee-employer relationship. In
return, employees will allow their innovative juices to flow.

Author Bio-

Aimee is a writer and design consultant and writes on a variety of subjects ranging from
interior designs, bathroom products, and social issues and also gives tips on buying products
such as bathroom suites, cabinets and the likes.